Payment Observer

The Latest News, Industry Insights and Research Findings on Global Payment Markets

26Jun/12

Payment Startups: Recurly – Subscription Billing Made Easy

By Martin Schuppelius

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Subscription business models for web-based service are gaining popularity. But building an own recurring payment service is complex and costly. Fortunately there are some innovative companies that provide full service recurring billing solutions. One of our favorite solutions is Recurly. Other popular services are: Aria, Chargify, CheddarGetter, Sassy, Spreedly and Zuora.

Recurly’s features

Software as a Service) solution for the management of recurring payments so that the merchant can focus on their business. The core features include automated recurring billing, handling of expired or declined credit cards, customer upgrades and downgrades, and all customer communication. On top of the basic functionality, Recurly provides some advanced features such as: multiple subscriptions, trial periods, coupons, discounts and one-time payments. Recurly can connect to Salesforce, MailChimp, and QuickBooks and integrate into the customer’s workflow. Recurly stores and transmits credit card data PCI-DSS compliant, so merchants only have to complete a simplified process to ensure PCI compliance. Last but not least Recurly’s backend interface is really nice designed and lets users easily set up new subscription plans, update customer information and monitor transactions.

Recurly’s transaction interface (click to enlarge)

Pricing and availability

Recurly charges a monthly fee of $68 plus 1.25% +$0.1 for each successful transaction. The merchant also has to pay for a dedicated merchant account and the payment gateway or payment service provider. Depending on the type of business and country this roughly adds another $50 per month plus 2%-4% per transaction. Recurly supports most of the popular gateways in the U.S. (e.g. Authorize.net Braintree, Beanstream, Chase Paymentech, Cybersource, Litle&Co., PayPal PayFlow and WebSite Payments) and throughout Europe (e.g. Ogone, PayPal, SagePay, and Wirecard). Unfortunately Recurly charges $200 per month for the multi-currency add-on that enables merchants to accept multiple currencies within one account. It’s worth mentioning that Recurly natively supports V.A.T. for European companies.

Wrap-up

Recurly provides a convenient and easy to set up service to accept subscription based payments. What makes Recurly stand out from its competitors is it comfortable interface and support for international payment gateways and currencies.

16Nov/11

Subscription Billing And Payment Service Provider Zuora Raises $36M, Announces Expansion Into Europe

By Martin Schuppelius

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Zuora today announced that it has received $36 million from Index Ventures, Greylock Partners and Dave Duffield (PeopleSoft founder and former CEO) in a Series D round of funding.

Zuora is a cloud-based billing startup created by industry veterans from salesforce.com, WebEx and Oracle. The company provides a SaaS (Software as a Service) service for on-demand subscription billing and payment solutions. Over the past four years, Zuora has experienced more than 100% annual growth in bookings, 10 deals over $1 million in the last 18 months, and doubled the company size in 2011 to nearly 200 employees.

Zuora will use the fresh money to continue its international and product line expansions. As a first step, Zuora will broaden its European presence across the Netherlands, Germany, France and Ireland with new offices, staff and strategic partnerships.

According to Zuora the economy is shifting from “buy once” to services-based recurring subscriptions which are not supported in an effective way by traditional ERP systems from SAP, Oracle and others. Zuora co-founder and CEO Tien Tzuo commented: “There is a clear global mandate for companies to shift rapidly to the services-based Subscription Economy. The product-focused, industrial economy and the systems that support it are part of the past. It’s time for a new system for the Subscription Economy.”